We accept all major credit cards.
You can also choose to pay with Apple Pay and PayPal. When selecting this option at checkout, you will be directed to the PayPal website to complete your purchase before returning to Time-2win.com.
All payments will be charged in Pounds and converted with the current exchange rate at the time of processing.
Payment will be debited from your card at the time of order confirmation.
United Kingdom: Prices are inclusive of taxes and duties. You will not be required to pay any additional charges on delivery.
Rest of the world: Prices are exclusive of all relevant import duties and sales taxes. You may be required to pay local import duties and taxes directly to our carrier at time of delivery to release your order from customs. As we are unable to advise the exact amount, we recommend contacting your local customs office or tax authority before placing an order.
For Time2Win, our return policy is as follows:
1.No Returns or Refunds:
Due to the nature of prize competitions, Time2Win operates a strict no returns or refund policy. Once an entry has been submitted and payment made, the transaction is final and cannot be cancelled, refunded, or returned for any reason.
2.Faulty Products:
If you receive a faulty or damaged product from Time2Win, please contact our customer service team at contact@time2win.com. We will assess the issue and provide a suitable solution, which may include repair, replacement, or refund at our discretion.
3.Delivery Errors:
If you receive a product that is not what you ordered, or if parts or components are missing, please contact our customer service team at contact@time2win.com. We will investigate the matter and offer a solution, which may include a replacement or refund, based on our discretion.
4.Shipping Costs:
Time2Win is not responsible for shipping costs related to returns, repairs, or replacements. Customers must ensure that returned products are properly packaged and insured to prevent damage during transit.
5.Processing Time:
If a refund is approved, it will be processed within 14 business days from the date of approval. Refunds will be credited to the original payment method used for the purchase.
Please note, this policy does not affect your statutory rights under applicable consumer protection laws.
In order to take parts in our competitions, you must confirm you are over the age of 18.